Task A: The Art of Corporate Entertainment

In the corporate world, entertaining guests and having business meals with them are common and critical for any company. In this chapter we will be learning dinning etiquette in business scenes. The proper and appropriate way to address, communicate with guests as well as the behaviour we should have around them. In general, it is the way of addressing the guests, seating the guests, engaging them in conversations and also the handling of food and utensils while dinning with them.

I believe that these small details add up and matter alot. Simple actions like eating in small mouthfuls instead of gobbling down the food like a barbarian would leave very different impressions ion our clients. These are always the minor things that we may forget when we get too comfortable. We might have overlooked it in important events because everything else seems more important than the way we eat. However, people always make judgement through these small actions because they would not be able to trust you to handle a big project if you do not have the basic manners in social business settings.

Through this chapter, I have noticed that actually there are quite a few basic manners that most of us have failed to practice in our daily life. I believe that we have to start to practice these etiquettes from now. It should be inculcated in us since young. It is also polite for us to know and practice these proper etiquettes in any meeting with anyone, regardless of whether they are your friends, relatives, acquaintances, clients or guests.

Not to forget, these are just basic manners. Things like talking softly but still audibly in restaurants, not to speak with our mouth full, cover our mouth when sneezing or notserving the guests first. We should not be treating our guests or clients with these etiquettes; moreover our friends or families because they are our loved ones. It is only right to treat them with proper etiquettes because if we can not even treat our loved ones properly, how can we treat our important guests well.

Our team had also visited a restaurant as part of the workshop requirements and we applied what we have learnt in this chapter on our visit. From there, we can see that some of things we failed to do would be to always serve our guests first. Generally, we managed to apply most of the etiquettes we learnt in this chapter. In this activity, we also have realised that we have to constantly remind ourselves of the small details that we have learnt. This shows that we are still not familiar with the etiquettes, thus, we have to apply it in all our everyday lives and start making it a habit.