In the corporate world, office politics are inevitable. Knowing how to handle these politics well would enable us to go a long way, especially in the hospitality industry. This is because we interact with a lot of people each day, in terms of colleagues, customers or clients. Thus, personal relation is an essential skill to have. The first thing we must learn would be how to not offend our superiors followed by the way to please them. The next group of people who we must know how to handle would be our colleagues as they are people that we face everyday.
Summerising this chapter, we must take note of important aspects such as behavior and attitude so as to not offend our superiors and also the things that will please them.
In addition, we also must learn how to defend ourselves against unfair politics because tolerating is not always the best solution, we should never allow ourselves to be taken advantage of or succumb to pressure. In many situations, we should retaliate in a way that will not put ourselves in a disadvantage stage.
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