Task B and C

The art of corporate entertainment would be my favourite workshop. This workshop taught and reminded us the basic manners that was supposed to be inculcated into us since young but over the time, we have forgotten them.

The lectures covered various types of etiquette, which consists of general, meeting, phone, toilet, umbrella and gifts etiquette. I have chosen this as my favourite workshop as I believe that impressions formed in the mind of guests would determine whether you would get your business deals. A person may be well dressed and have a perfect business proposal but with no manners and/or have no knowledge of basic etiquette while treating the guests, this would give the impression that this person is not sincere at all. The dressing is just a facade. Secondly, the client may be impressed with the excellent business proposal but unable to feel assured that this person will have the capability to carry out the task as stated or expected. this all boils down to the lack of knowledge on basic etiquette of treating his clients. This results in the loss of the initial advantage to other competitors. The client do not have the confidence that you can do well due to the bad etiquette shown. From the above example, I understand the importance business etiquette and will pay more emphasis on it.

Knowing and practicing good business etiquette's will help to portrait me as someone that has been brought up well and have a very good family or education background, which in return help me to gain my business client's trust.

In this workshop, we learnt the various types of etiquette. Many people have the misconception that a person only have to start to apply his/her etiquette when they meet another person face to face. However, this is not true, we should start practicing good business etiquette once we start communicating with the opposite party. This could even start when we converse through the phone, where we should already practice application of the learned etiquette. We have to greet and introduce ourselves to the opposite party before we move on to the main topic. This is an act of courtesy when starting a conversation with another on the phone.

I will be inculcating those newly learnt practices in this workshop into my daily life. I am sure that the application of these practices will be useful and essential for a successful career and a more sophisticated me.